di777 Privacy Policy

1. Introduction

di777 ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") tells you how we collect, use, store, and protect your personal information.

By using di777's website or services, you are agreeing to the terms of this privacy policy. Our terms and conditions page should also be read as part of this policy.

This policy applies only to di777's own domain and services. di777 is not responsible for third-party websites or services.

2. What Information Is Collected

di777 may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID number or passport number (where applicable)
• Username and password (in encrypted form)

2.2 Contact Information

• Email address
• Mobile number (for service-related messages)

2.3 Financial Information

• bKash, Nagad, or Rocket number (for processing transactions)
• Bank account information (where applicable)
• Transaction history

2.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Login time and session information
• Cookie and local storage data

2.5 Gaming Activity Information

• Play history and statistics
• Bonus usage information
• Responsible gaming settings

3. How Information Is Collected

di777 collects information in the following ways:

• Registration process: Information you provide when opening an account.
• Transaction process: Financial information during deposits and withdrawals.
• Gaming activity: Information collected automatically to improve your gaming experience.
• Customer support: Information from communication via live chat or email.
• Cookies and analytics: Information about website usage.

4. Purpose of Using Information

Collected information is used for the following purposes:

4.1 Providing Services

Your information is used to manage your account, verify identity, process deposits and withdrawals, and keep gaming services running without interruption.

4.2 Security and Fraud Prevention

Information is analyzed to ensure account security, detect unauthorized access, and prevent suspicious activity.

4.3 Responsible Gaming

We monitor your gaming patterns so that responsible gaming support can be provided when needed.

4.4 Communication and Support

To send customer service messages, service updates, promotional offers (only with your consent), and important notifications.

4.5 Legal Obligations

To comply with applicable laws and regulations and to respond to lawful requests from authorities.

5. Sharing and Disclosure of Information

di777 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processors: To complete transactions with bKash, Nagad, Rocket, and banking partners.
• Technology service providers: With trusted partners for server management, security, and technical support, under strict confidentiality agreements.
• Game software providers: Minimum technical information necessary to run games.
• Law enforcement agencies: When requested through a court order or valid legal process.
• Business transfers: In the event of a company merger or acquisition, while maintaining continuity of this privacy policy.

6. Cookies and Tracking Technologies

di777 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and ensuring security.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyze website usage and improve services.

6.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.

7. Data Security Measures

di777 takes industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data exchanged between the website and your device is encrypted.
• Password hashing: Your password is never stored directly — only strong hash algorithms are used.
• Two-factor authentication: An additional layer of security to protect your account.
• Firewall and intrusion detection: Continuous protection at the server level.
• Regular security audits: Periodic reviews by independent experts.
• Staff training: Regular training provided to all staff on data protection.

No information technology system is completely impenetrable. We strive for the highest level of protection, but inherent risks in online services remain.

8. Data Retention Period

How long di777 retains your information depends on the type and purpose of the data:

• Active account data: For the full duration while the account remains active.
• Closed account data: For a defined period after account closure to meet legal obligations.
• Financial transaction records: Long-term retention as required by law.
• Technical logs: Generally up to 90 days.

9. Privacy of Minors

di777 strictly provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.

Age is verified at the time of registration. If we become aware that a minor has opened an account, that account will be immediately closed and all associated information will be deleted.

If you believe a minor is using our services, please notify us at [email protected].

10. Your Rights

As a user of di777, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that your information be used in a limited way in certain cases.
• Right to opt out of marketing: The right to opt out of promotional communications at any time.
• Right to portability: The right to receive your information in a common format.

To exercise these rights, email [email protected]. We will respond to your request within a reasonable time.

11. Third-Party Links

di777's platform may contain references to certain third-party services (such as payment gateways). These services have their own privacy policies and di777 is not responsible for them.

When transacting through bKash, Nagad, or Rocket, the privacy policies of those platforms apply. It is recommended to read the terms of the relevant service.

12. Policy Changes

di777 may update this privacy policy from time to time. For any significant changes, we will:

• Display a notice on the main page of the website.
• Notify registered users by email.
• We will update the "Last Updated" date at the top of the policy.

Continued use of the service after any update will be considered your acceptance of the new policy. For significant changes, we will obtain explicit consent.

13. Contact

If you have any questions, comments, or complaints about this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support on the website

Our privacy team will review your request and respond as soon as possible.